Shipping Policy

1. Order Processing Time

All orders are processed within [1–3 business days] after payment confirmation.

Orders are not processed or shipped on:

  • Sundays
  • Public holidays
  • Company-declared holidays

In case of high order volumes, processing times may be delayed slightly.

2. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Shipping method selected

We may also offer:

  • Free shipping on eligible orders
  • Promotional shipping offers from time to time

3. Estimated Delivery Time

Estimated delivery timelines:

  • Within India: 3–7 business days
  • International Orders: 7–21 business days

Delivery times may vary depending on:

  • Courier availability
  • Customer location
  • Weather conditions
  • Customs clearance delays

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email
  • Tracking details (if applicable)

You can use the tracking number to monitor your shipment status.

5. International Shipping

We may offer international shipping to selected countries.

Customers are responsible for:

  • Customs duties
  • Import taxes
  • Additional local charges imposed by destination countries

We are not responsible for delays caused by customs procedures.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not liable for:

  • Delayed deliveries due to incorrect addresses
  • Lost packages caused by incorrect information provided by customers

Additional shipping charges may apply for re-delivery.

7. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide your order number and supporting photos (if applicable)

We will coordinate with the shipping carrier to resolve the issue.

8. Delivery Delays

While we aim to deliver orders on time, delays may occur due to:

  • Natural disasters
  • Weather conditions
  • Logistics disruptions
  • Government restrictions
  • High seasonal demand

We appreciate your patience in such situations.